At jiliuu, we take your privacy seriously. This Privacy Policy explains what personal data we collect when you use our platform, how we use it, and the steps we take to keep it safe. Please read through this page before registering so you understand your rights as a player in the Philippines.
When you register for an account on jiliuu, we collect basic personal information including your full name, date of birth, email address, and contact number.This information is required to verify your identity, set up your account, and ensure that only eligible players aged 21 and above can access the platform. We also collect your preferred payment details — such as your GCash or Maya account number or local bank information — solely for the purpose of processing deposits and withdrawals in Philippine pesos. Without this information, we would not be able to operate a safe and compliant gaming environment for players across the Philippines.
In addition to registration data, we automatically collect certain technical information when you use the platform. This includes your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us detect unusual login behaviour, prevent unauthorised access, and improve the overall performance of the platform on both mobile and desktop devices. We do not use this data to build advertising profiles or sell it to third-party marketing companies.
We may also collect information you voluntarily provide when you contact our support team, submit a complaint, or respond to a platform survey. Any communications you send to us are stored securely and used only to resolve your query or improve our service quality. We will never share the contents of your support conversations with outside parties unless required to do so by applicable Philippine law or a lawful regulatory request.
The personal information we hold is used exclusively to operate, maintain, and improve the jiliuu platform for players in the Philippines. This includes verifying your identity before processing withdrawals, sending you account-related notifications, and ensuring your session activity complies with our responsible gaming commitments. We do not use your personal data for any purpose that falls outside the scope of providing and improving our gaming services.
All data transmitted between your device and our servers is protected using industry-standard encryption protocols. Payment information is handled through secure, verified payment processors and is never stored in plain text on our systems. Access to personal data within our organisation is strictly limited to staff members who require it to perform their specific job functions, and all such staff are bound by confidentiality obligations.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations. If you request the closure of your account, we will process your request in accordance with our data retention obligations and confirm the outcome to you in writing. You have the right to request a copy of the personal data we hold about you at any time by contacting our support team at the email address listed in the footer of this page.
jiliuu uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how players navigate the platform so we can make improvements. These are functional and analytical cookies only — we do not place advertising or cross-site tracking cookies on your device. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain features of the platform such as staying signed in between sessions.
We work with a limited number of trusted third-party service providers — including payment processors and platform infrastructure partners — who may handle certain data on our behalf. These providers are contractually required to process your data only as instructed by us and to maintain appropriate security standards. We do not sell, rent, or trade your personal information to any third party for their own commercial purposes.
If you have questions about how your data is handled, wish to update your personal information, or want to exercise any of your data rights, please reach out to our support team using the email address shown in the footer below. We aim to respond to all data-related enquiries within a reasonable timeframe. For further information on your rights and our platform rules, you are also welcome to review our Terms and Conditions and our Responsible Gaming page.
This Privacy Policy was last reviewed and updated in 2025. We recommend checking this page periodically. If you have questions, visit our FAQ or review our Terms and Conditions.
A quick summary of the key points every jiliuu player in the Philippines should know about how their data is handled.
We collect your name, date of birth, and contact details to verify your identity and confirm you meet the minimum age requirement of 21. This is a standard requirement for all licensed gaming platforms operating in the Philippines.
All data sent between your device and our servers is encrypted. Payment details are processed through verified providers and never stored in plain text. Your account security is a top priority for us at every level of the platform.
We do not sell, rent, or trade your personal information to any third party for commercial purposes. Data shared with service providers is strictly limited to what is needed to operate the platform on your behalf.
We use cookies to keep you logged in and improve platform navigation. We do not place advertising or cross-site tracking cookies. You can manage cookie preferences through your browser settings at any time.
You have the right to request a copy of the personal data we hold about you at any time. Contact our support team using the email address in the footer and we will respond to your request within a reasonable timeframe.
This policy may be updated from time to time to reflect changes in our services or applicable regulations. Registered players will be notified of material changes via the platform or by email. We recommend reviewing this page periodically.
Quick answers to what Filipino players most often ask about data handling on the jiliuu platform.
Now that you know how we protect your data, create your free jiliuu account and explore casino games, sports betting, and fish shooting games — available 24/7 for players across the Philippines.